FAQs

Frequently asked Questions (FAQ)

Q: How long does shipping take?

  • Domestic (U.S.) Orders: 3–10 business days.

  • International Orders: 7–14 business days.

Q: Do you offer international shipping?
Yes, PeakFinds ships worldwide! Please note that delivery times may vary depending on customs processing in your country.

Q: How can I track my order?
Tracking information is uploaded as soon as possible after your order is processed. You can find your tracking details on our [Track Your Order] page.

Q: How much does shipping cost?
Free!

Q: What if my order hasn’t arrived yet?
If your order is still within the estimated delivery window, please allow a bit more time. If it has exceeded the delivery timeframe, reach out to our support team and we’ll help resolve the issue.

Returns & Refunds

Q: What is your return policy?
We accept returns within 30 days after delivery. Items must be in original condition and packaging.

Q: How do I start a return?
Contact our customer support team with your order number. We’ll provide return instructions and next steps.

Q: When will I receive my refund?
Once we receive and inspect your return, refunds are typically processed within 5-10 business days.

Payments & Security

Q: What payment methods do you accept?
We accept all major credit/debit cards, PayPal, and other secure payment methods shown at checkout.

Q: Is my payment information secure?
Yes! PeakFinds uses industry-standard SSL encryption to keep your personal and payment information safe.

Products

Q: How do I know if a product is in stock?
All available products are listed on our website. If an item is sold out, you’ll see an “Out of Stock” notice on the product page.

Q: Do you restock sold-out items?
Yes, many popular items are restocked. You can sign up for email alerts on the product page to be notified when it’s available again.

Customer Support

Q: How do I contact PeakFinds?
You can reach our support team via our Contact Us page or by emailing peakfinds6@gmail.com. We do our best to respond within 24–48 hours.

Q: Do you offer discounts or promotions?
Yes! Sign up for our newsletter to receive exclusive discounts, promotions, and early access to new arrivals.